FAQ

Can I cancel my order after I've made a purchase on the website? 

We offer immediate order cancellations up to a limit of 6 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

What if the item I ordered arrives broken or damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

How long does shipping take?

Shipping Within the USA:

  • Delivery Area: We ship all over the  United States.
  • Delivery Time: Expect your fashion-forward pieces to arrive within 5-7 business days from your purchase date. Please note that processing times may slightly affect the overall delivery schedule.

International Shipping:

  • Delivery Area: We also ship to New Zealand, Canada and Australia 
  • Delivery Time: Expect your fashion-forward pieces to arrive within 7 - 12 business days from your purchase date. Please note that processing times may slightly affect the overall delivery schedule.

What are your shipping options?

Currently we can only offer one standard shipping option

How do I know which product is right for me?

We provide detailed product descriptions and specifications to help you choose. You can also contact our customer support team for personalized recommendations.